Home / Answers / Do I pay customs or import tax on lingerie?
Service No. 35
Do I pay customs or import tax on lingerie?
Prices do not include import duties or local taxes. Any customs charge is the responsibility of the buyer.
Measure first, then choose the shape. Between sizes, take the larger.
Match the piece to the outfit, the light and how long you will wear it.
Plain packaging, tracked delivery and 14-day returns with the seal intact.
Lace Index charges in USD and does not include import duties or local taxes in the product price. If your country charges customs or VAT on imported goods, the carrier or customs office will collect it separately.
01
Start with the occasion
We cannot mark parcels as gifts or under-declare the value. The parcel is declared as intimate apparel at the price paid. If you refuse a parcel because of customs charges, the return and refund process applies once it arrives back.
02
Fit and feel
Check your country’s import rules before ordering, especially for express or high-value parcels. If you are unsure, contact your local customs office rather than asking us to guess.
03
Before you order
Orders ship tracked. If customs holds the parcel, use the tracking link and respond to the carrier’s request; we cannot release a parcel from customs on your behalf.
At a glance
| Category | Bras & Sets |
|---|---|
| Price | From $9.90 USD |
| Sizes | Selected styles XS–4XL; the product page lists the exact sizes held |
| Colours | Up to 12 colourways per style |
| Dispatch | Within 24 hours on business days |
| Delivery | 7–12 working days, tracked |
| Packaging | Plain, unbranded mailer |
| Returns | 14 days, hygiene seal intact |
In stock now
Pieces to start with.
| Piece | Price | Sizes | Colours |
|---|---|---|---|
| Lace-Trim Cami, Shorts and Pants Pajama Set | $9.90 | S, M, L, XL | 7 |
| Sheer Plus-Size Maid Costume | $9.90 | S, M, L | 3 |
| Strawberry Heart Print Cami Set | $9.90 | S, M, L, XL, 2XL | 1 |
| Lace Bow Two-Piece Lingerie Set | $9.90 | S, M, L, XL, 2XL | 3 |
Questions
Quick answers.
Do I pay customs or import tax on lingerie?
Are taxes included in the price?+
No. Prices are in USD and do not include import duties or local taxes.
Can you mark the parcel as a gift?+
No. We declare the parcel as intimate apparel at the price paid; we cannot under-declare the value.
What if I refuse the parcel?+
The return and refund process applies once the parcel arrives back. Original shipping is not refunded unless the item was damaged or incorrect.
How do I know what my country charges?+
Check your local customs rules before ordering. We cannot confirm another country’s import charges.
Still unsure?
Send us your measurements.
Tell us the piece you are considering and the fit you want. We will compare it with the actual stock.



